ICA Renovations Ltd
Last updated: [Insert Date]
ICA Renovations Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us regarding our construction and renovation services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
ICA Renovations Ltd
Registered Address: [Insert Company Address]
Company Number: [If Registered]
Email: admin@ica-renovations.co.uk
Phone: [Insert Phone Number]
If you have any questions about this Privacy Policy or your data, please contact us using the details above.
2. What Information We Collect
We may collect and process the following data:
Information You Provide
- Name
- Email address
- Phone number
- Property address
- Details about your renovation project
- Any information submitted via our contact or quote request forms
Automatically Collected Information
- Cookies and usage data
- IP address
- Browser type and version
- Pages visited on our website
- Time spent on pages
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries
- Provide quotes for bathroom, kitchen, and home renovation services
- Manage projects and contracts
- Improve our website and services
- Comply with legal obligations
- Prevent fraud or misuse of our services
We only process your data where we have a lawful basis to do so, including consent, contractual necessity, or legitimate interest.
4. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
5. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Trusted subcontractors or suppliers involved in your renovation project
- Professional advisers (accountants, legal advisers)
- IT and website service providers
- Government or regulatory authorities if legally required
All third parties are required to respect the security of your data and comply with data protection law.
6. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.